Issue |
MATEC Web Conf.
Volume 392, 2024
International Conference on Multidisciplinary Research and Sustainable Development (ICMED 2024)
|
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Article Number | 01048 | |
Number of page(s) | 13 | |
DOI | https://doi.org/10.1051/matecconf/202439201048 | |
Published online | 18 March 2024 |
Adoption of financial technology services for financial inclusion
1 KL Business school, KL University, Vijayawada, Andhra Pradesh, India.
2 KL Business school. KL University, Vijayawada, Andhra Pradesh, India.
* Corresponding author: shivapriya.d@gmail.com
Technological advances have revolutionized financial sector leading to financial inclusion. However, there was a little focus on financial technology services in India. The present research intents to study the influences on financial technology services and the influence of fintech services on financial inclusion. Data were obtained from 258 respondents who use various fintech services. SEM was employed to analyze data. The study finds that ease of use, usefulness, trust, social influence, personal innovativeness and convenience shown a positive effect on usage beahaviour of fintech services. Further, adoption of financial technology services exerted a positive effect on financial inclusion. Present study offers implications for research and academia.
Key words: TAM / Trust / Personal innovativeness / Convenience / Fintech adoption / Financial inclusion.
© The Authors, published by EDP Sciences, 2024
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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