| Issue |
MATEC Web of Conferences
Volume 159, 2018
The 2nd International Joint Conference on Advanced Engineering and Technology (IJCAET 2017) and International Symposium on Advanced Mechanical and Power Engineering (ISAMPE 2017)
|
|
|---|---|---|
| Article Number | 02071 | |
| Number of page(s) | 6 | |
| Section | Manufacturing | |
| DOI | https://doi.org/10.1051/matecconf/201815902071 | |
| Published online | 30 March 2018 | |
Improving performance measurement efficiency in public service using lean six sigma methodology
Industrial Engineering Department, Diponegoro University, Indonesia
* Corresponding author: purnawan@undip.ac.id
This research aims to conduct performance measurement efficiency in government and recommends an improvement to reduce the delay of submitting Functional Worksheet (FW) through Lean Six Sigma methodology. At recent system, the causes of delay in submitting FW are human factors i.e. the employee’s negligence and technical factor i.e. duplication work in inputing data. The employee’s performance measurement takes many times so that the leader can evaluate the employee’s FW after 35 days and 195 minutes. In this research, Web-Based Functional Worksheet Information System was designed as the result of the improvement stage of Lean Six Sigma. The Web-Based Functional Worksheet Information System improved the recent system in submitting FW and reduced the time of finishing the submitting FW. Moreover, the leader could evaluate the employee’s FW in a day.
© The Authors, published by EDP Sciences, 2018
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (http://creativecommons.org/licenses/by/4.0/).
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