Open Access
MATEC Web Conf.
Volume 258, 2019
International Conference on Sustainable Civil Engineering Structures and Construction Materials (SCESCM 2018)
Article Number 02023
Number of page(s) 8
Section Construction Management, Construction Method and System, Optimization and Innovation in Structural Design
Published online 25 January 2019
  1. B. Ibrahim, Rencana dan Estimate Real of Cost (2001) [Google Scholar]
  2. C. Mc. Daniel. W.C. Lamb, J.F.L. Hair, Introduction to Marketing, South, Western, Cenage Learning, 11th Edition, (2011). [Google Scholar]
  3. D. Alex, S. Thomas, Impact of Product Quality, Service Quality, and Contextual Experience on Customer Perceived Value and Future Buying Intentions, European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 22222839 (online), Vol 3, No 3, P. 307–315, (2011). [Google Scholar]
  4. D. Garvin, Managing Quality: The Strategic and Competitive Edge. New York: Free Press, (2007). [Google Scholar]
  5. D. Puri, S. Tiwari, Evaluating The Criteria for Contractors’ Selection and Bid Evaluation. International Journal of Engineering Science Invention ISSN (Online): 2319-6734, ISSN (Print): 2319-6726, V 3 Issue 7 I PP.44–48, (2014). [Google Scholar]
  6. Dessyastuty, V. (2003). Pengaruh Persepsi Produk, Persepsi Kualitas Layanan, dan Persepsi Kewajaran Harga Terhadap Kepuasan dan Loyalitas Pelanggan pada Bengkel Honda Ahass di Kota Yogyakarta. Yogyakarta: Tesis Magister Manajemen Universitas Gadjah Mada. [Google Scholar]
  7. E. Nurcahyo, Analisis Kualitas Produk dan Kuallitas Pelayanan terhadap Kepuasan Konsumen untuk Meningkatkan Loyalitas Pelanggan Yogyakarta, (2017) [Google Scholar]
  8. J. Yang, & S. Peng, Development of a Costumer Satisfaction Evaluation Model for Construction Project Management. Journal Buliding an Environment 43(4), 458–468, (2008). [CrossRef] [Google Scholar]
  9. L. Xia, K.B. Monroe, J. L. Cox, (The price is unfair! A conceptual Framework of price fairness perceptions. Journal of Marketing, 1-15, 2004, 68 (October)) [Google Scholar]
  10. LKPP. Buku Informasi Menetapkan Metode Pemilihan Penyedia Barang/Jasa (2016) [Google Scholar]
  11. M. Sheikhzadeh, H. Antrianfar, F. Valiloo, & M. Fahimi. Price Fairness. Working Paper, Graduate School of Management & Economics, Shrif University of Technology, (2012). [Google Scholar]
  12. N. Kurriawati, Pengaruh Kualitas Produk Terhadap Kepuasan dan Dampaknya Terhadap Loyalitas Konsumen. JurnaL of Management Studies Universitas Trunojoyo, Vol 8, No 1, 48–55 (2004) [Google Scholar]
  13. Purwanto, Statistika Untuk Penelitian, (2011) [Google Scholar]
  14. S. Karna, Analysing Customer Satisfaction an Quality in Cosntruction the Case of Public and Privat Customers. Nordic Journal of Surveying and Real Estate Research - Special Series 2, 67–80 (2004) [Google Scholar]
  15. S.S. Rao, T.S. Raghunathan, L.E. Solis, A Comparative Study of Quality Practices and Results in India, China, and Mexico. Journal of Quality Management 2(2), 235–250, (1997) [CrossRef] [Google Scholar]
  16. Sudjana, Metode Statistika Edisi ke-6, (2005). [Google Scholar]
  17. Sugiyono, Statistika Untuk Penelitian, (2008) [Google Scholar]
  18. V.A. Zeithaml, M.J. Bitner, & D.D. Gremler. Services Marketing: Intregating Customer Focus Across the Firm, 5th ed. New York: McGraw-Hill, (2009). [Google Scholar]
  19. W. F. Maloney, Construction Product/Service an Customer Satisfaction. Journal of Construction Engineering and Management, 522–529, (2002) [CrossRef] [Google Scholar]
  20. Walpole, E. Ronald, & R.H. Myers, Ilmu Peluang dan Statistika untuk Insinyur dan Ilmuwan, edisi ke-4. Bandung: Penerbit ITB, (1995). [Google Scholar]
  21. Z. Hatush, & M. Skitmore, Evaluating contractor prequalification data: selection criteria and project success factors. Construction Management and Economics, 15: 129–147, (1997). [CrossRef] [Google Scholar]
  22. Zeithaml, A. Valarie, A. Parasuraman, Berry, & L. Leonard. Delivering Quality Service: Balancing Customer Perceptions and Expectations. The Free Press, (1990). [Google Scholar]

Current usage metrics show cumulative count of Article Views (full-text article views including HTML views, PDF and ePub downloads, according to the available data) and Abstracts Views on Vision4Press platform.

Data correspond to usage on the plateform after 2015. The current usage metrics is available 48-96 hours after online publication and is updated daily on week days.

Initial download of the metrics may take a while.