Demographic and Commercial Environments and Building Control Customer Services

Peter Hope

doi:10.1051/matecconf/20166600064

All issues

Volume 66 (2016)

MATEC Web Conf., 66 (2016) 00064

References

Open Access

Issue		MATEC Web Conf. Volume 66, 2016 The 4^th International Building Control Conference 2016 (IBCC 2016)


Article Number		00064
Number of page(s)		10
DOI		https://doi.org/10.1051/matecconf/20166600064
Published online		13 July 2016

Kim Hawtrey, pers. comm., 8 September 2015. [Google Scholar]
BIS Shrapnel, 2015, ‘Building in Australia, 2015-2030; Building Forecasting’, 35th Ed., July, pp. 302 [paper] [Google Scholar]
QBCC, 2015a, ‘Annual Report 2014-2015’, http://www.qbcc.qld.gov.au/sites/default/files/QBCC_Annual_Report_-_1Dec13_-_30Jun14.pdf [Google Scholar]
HopeP. G., 2015, ‘QBCC 2014-15 dispute resolution service review of high-density residential building work’, July. [Google Scholar]
Australian Government, 2015, http://www.business.gov.au/business-topics/business-structures-and-types/industry-factsheets/Pages/national-construction-code.aspx [Google Scholar]
QBCC Act 1991, 2015, pt. 1 (3), Queensland Government, "https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/Q/QldBuildConCommA91.pdf" [Google Scholar]
QBCC 2015d, ‘DNA Sheet’, (internal document) [Google Scholar]
QBCC, 2015c, ‘Corporate Plan 2015 – 2019; for peace of mind’, https://www.qbcc.qld.gov.au/sites/default/files/QBCC_Corporate_Plan_2015-2019.pdf [Google Scholar]
QBCC, 2015b, ‘License Classes’, http://www.qbcc.qld.gov.au/when-you-need-licence/licence-classes [Google Scholar]
GeorgiouJ., SmithJ., and LoveP. E. D., 2002a, ‘Defects and quality control in the housing industry: Implications for management and regulatory control,’ Proc., 8th Int. Conf. on ISO 9000 & TQM (Change Management) CD-ROM, Centre for Management Quality Research, CMQR, at RMIT Univ., RMIT Storey Hall, Melbourne, Australia. [Google Scholar]
SmithJ., MillsA., and Iyer-RanigaU., 2004, ‘Benchmarking the implementation of continuing professional development in the Victorian construction industry’, Benchmarking CPD, FABP, UM, Building Commission, Victoria. [Google Scholar]
BrennanB., 1990, ‘Continuing Professional Education’, Australian Council for Educational Research, Canberra. [Google Scholar]
DISR, 1999, ‘Building for Growth: An Analysis of the Australian Building and Construction Industries (Competitive Australia)’, Department of Industry, Science and Resources, Commonwealth of Australia, Canberra. [Google Scholar]
IlozorB., OkorohM. I., and EgbuC. E., 2004, ‘Understanding residential house defects in Australia from the State of Victoria,’ Build. Environ, 39, 327–337. [Google Scholar]
MillsA., LoveP. E. D., and WilliamsP., 2009, ‘Defect costs in residential construction’, Journal of Construction Engineering and Management, ASCE, January. [Google Scholar]
ASIC 2015, ‘Insolvency statistics summary’, September quarter, http://download.asic.gov.au/media/3446712/insolvency-statistics-summary-september-quarter-2015-published-10-november-2015.pdf [Google Scholar]
GeorgiouJ., LoveP. E. D., and SmithJ., 1999, ‘A comparison of defects in houses constructed by owners and registered builders in the Australian State of Victoria’, Manage. Int. Rev., 17, 3, 160–170. [Google Scholar]
GeorgiouJ., SmithJ., and LoveP. E. D., 2002b, ‘Quality improvement through builder registration,’ Proc., 8th Int. Conf. on ISO 9000 & TQM (Change Management), CD-ROM, Centre for Management Quality Research, CMQR, at RMIT Univ., RMIT Storey Hall, Melbourne, Australia. [Google Scholar]
CRC CI, 2009, ‘Guide to leading practice for dispute avoidance and resolution, http://www.construction-innovation.info/images/pdfs/DAR_Guide.pdf [Google Scholar]
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TilleyP. A. 2005, ‘Relationship contracting: a strategy for improved project performance’, SCRI, University of Salford, UK. [Google Scholar]
CrowT., 1998, ‘Trust and trustworthiness’, Paper delivered at the International Conference on TQM in Construction, Singapore. [Google Scholar]
CrowT., and BardaP., 2001, ‘Projects as wealth creators; drivers of project excellence’, Property Council of Australia, Sydney. [Google Scholar]
AbrahamsonM., 1982, ‘Risk management’, Paper presented at the International Construction Law Conference (19-21 October), Sydney. [Google Scholar]

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[1] Kim Hawtrey, pers. comm., 8 September 2015. [Google Scholar]

[2] BIS Shrapnel, 2015, ‘Building in Australia, 2015-2030; Building Forecasting’, 35th Ed., July, pp. 302 [paper] [Google Scholar]

[3] QBCC, 2015a, ‘Annual Report 2014-2015’, http://www.qbcc.qld.gov.au/sites/default/files/QBCC_Annual_Report_-_1Dec13_-_30Jun14.pdf [Google Scholar]

[4] HopeP. G., 2015, ‘QBCC 2014-15 dispute resolution service review of high-density residential building work’, July. [Google Scholar]

[5] Australian Government, 2015, http://www.business.gov.au/business-topics/business-structures-and-types/industry-factsheets/Pages/national-construction-code.aspx [Google Scholar]

[6] QBCC Act 1991, 2015, pt. 1 (3), Queensland Government, "https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/Q/QldBuildConCommA91.pdf" [Google Scholar]

[7] QBCC 2015d, ‘DNA Sheet’, (internal document) [Google Scholar]

[8] QBCC, 2015c, ‘Corporate Plan 2015 – 2019; for peace of mind’, https://www.qbcc.qld.gov.au/sites/default/files/QBCC_Corporate_Plan_2015-2019.pdf [Google Scholar]

[9] QBCC, 2015b, ‘License Classes’, http://www.qbcc.qld.gov.au/when-you-need-licence/licence-classes [Google Scholar]

[10] GeorgiouJ., SmithJ., and LoveP. E. D., 2002a, ‘Defects and quality control in the housing industry: Implications for management and regulatory control,’ Proc., 8th Int. Conf. on ISO 9000 & TQM (Change Management) CD-ROM, Centre for Management Quality Research, CMQR, at RMIT Univ., RMIT Storey Hall, Melbourne, Australia. [Google Scholar]

[11] SmithJ., MillsA., and Iyer-RanigaU., 2004, ‘Benchmarking the implementation of continuing professional development in the Victorian construction industry’, Benchmarking CPD, FABP, UM, Building Commission, Victoria. [Google Scholar]

[12] BrennanB., 1990, ‘Continuing Professional Education’, Australian Council for Educational Research, Canberra. [Google Scholar]

[13] DISR, 1999, ‘Building for Growth: An Analysis of the Australian Building and Construction Industries (Competitive Australia)’, Department of Industry, Science and Resources, Commonwealth of Australia, Canberra. [Google Scholar]

[14] IlozorB., OkorohM. I., and EgbuC. E., 2004, ‘Understanding residential house defects in Australia from the State of Victoria,’ Build. Environ, 39, 327–337. [Google Scholar]

[15] MillsA., LoveP. E. D., and WilliamsP., 2009, ‘Defect costs in residential construction’, Journal of Construction Engineering and Management, ASCE, January. [Google Scholar]

[16] ASIC 2015, ‘Insolvency statistics summary’, September quarter, http://download.asic.gov.au/media/3446712/insolvency-statistics-summary-september-quarter-2015-published-10-november-2015.pdf [Google Scholar]

[17] GeorgiouJ., LoveP. E. D., and SmithJ., 1999, ‘A comparison of defects in houses constructed by owners and registered builders in the Australian State of Victoria’, Manage. Int. Rev., 17, 3, 160–170. [Google Scholar]

[18] GeorgiouJ., SmithJ., and LoveP. E. D., 2002b, ‘Quality improvement through builder registration,’ Proc., 8th Int. Conf. on ISO 9000 & TQM (Change Management), CD-ROM, Centre for Management Quality Research, CMQR, at RMIT Univ., RMIT Storey Hall, Melbourne, Australia. [Google Scholar]

[19] CRC CI, 2009, ‘Guide to leading practice for dispute avoidance and resolution, http://www.construction-innovation.info/images/pdfs/DAR_Guide.pdf [Google Scholar]

[20] ABS 2013, 8772.0, Private sector construction industry, Australia, 2011-12, http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/8772.0Main%20Features22011-12?opendocument [Google Scholar]

[21] CPSISC, 2014, p. 19, ‘Environmental Scan 2014-15, Construction and Property Services Industry Skills Council, pp. 76. (e.g. Construction and Property Services Market) [paper]. [Google Scholar]

[22] HopeP. G., 2014, ‘Environmental Scan 2014-15’, QBCC (internal document) pp. 76. [Google Scholar]

[23] RBA, 2015, ‘Minutes of the Monetary Policy Meeting of the Reserve Bank Board’, Sydney, 4 August. [Google Scholar]

[24] Queensland Treasury, 2015, ‘Queensland population counter’, 24 September, http://www.qgso.qld.gov.au/products/reports/pop-growth-qld/qld-pop-counter.php [Google Scholar]

[25] KingD., and MacgregorC., 2000, ‘Using social indicators to measure community vulnerability to natural hazards’, Australian Journal of Emergency Management, 15 (3). pp. 52–57. [Google Scholar]

[26] FentonD.M., and MacgregorC., 1999, ‘Framework and Review of Capacity and Motivation for Change to Sustainable Management Practices’, theme 6: Project 6.2.1., Social Sciences Centre, Bureau of Rural Sciences, Canberra. [Google Scholar]

[27] Treasury, 2014, ‘Treasury Annual Report 2013-14’, Australian Government, 31 October, http://www.treasury.gov.au/PublicationsAndMedia/Publications/2014/Treasury-Annual-Report-2013-14. [Google Scholar]

[28] CoxA., and TownsendM., 1998, ‘Strategic Procurement in Construction, Thomas Telford, London. [Google Scholar]

[29] Comptroller and Auditor General, 2001, ‘Modernising Construction’, National Audit Office, London. [Google Scholar]

[30] TilleyP. A. 2005, ‘Relationship contracting: a strategy for improved project performance’, SCRI, University of Salford, UK. [Google Scholar]

[31] CrowT., 1998, ‘Trust and trustworthiness’, Paper delivered at the International Conference on TQM in Construction, Singapore. [Google Scholar]

[32] CrowT., and BardaP., 2001, ‘Projects as wealth creators; drivers of project excellence’, Property Council of Australia, Sydney. [Google Scholar]

[33] AbrahamsonM., 1982, ‘Risk management’, Paper presented at the International Construction Law Conference (19-21 October), Sydney. [Google Scholar]