Quality management assessment within Erasmus+ Programme according to the perception of the participating students

¹ Lucian Blaga University of Sibiu, Direction of Internationalization, 550024 Victoriei Blvd., Romania
² Lucian Blaga University of Sibiu, Department of Industrial Engineering and Management, 550025 Emil Cioran, Romania

^* Corresponding author: rebecca.raulea@ulbsibiu.ro

Abstract

The aim of the paper was to analyze the perception of students regarding the quality of management within Erasmus+ programme carried out by Lucian Blaga University of Sibiu and their partner academic institutions from Romania and abroad. Through this paper we also tried to determine a classification of the evaluated variables, their correlation and the factor which influences most the quality of the management of Erasmus mobility projects. In order to assess these goals, the research consisted of collecting, processing and analyzing the responses to questionnaires from 66 Romanian students and 165 foreign students who have benefited from an Erasmus+ study or placement mobility in the last years. The findings highlighted that Romanian students compared to foreign students assessed better the quality of management in general, more exactly the variables related to promotion and information activities, quality and professionalism of the Erasmus selection competition, support in filling out the Erasmus documents, the level of support throughout the application process, information and support provided by the home university during their mobility and the support for the administrative part after returning from mobility.