MATEC Web Conf.
Volume 341, 2021The VII International Scientific and Practical Conference “Information Technologies and Management of Transport Systems” (ITMTS 2021)
|Number of page(s)||7|
|Published online||21 July 2021|
Using Process Mining and Control Charts to Improve the Reliability of Road Freight Transportation
1 Financial University under the Government of the Russian Federation, 125993, Moscow, Leningradsky Prospekt, 49, Russia
2 Higher School of Economics - National Research University, 119049, Moscow, ul. Shabolovka, d. 28/11, Russia
3 Tver State University, 170100, Tver, Zhelyabova, ЗЗ, Russia
4 Nosov Magnitogorsk State Technical University, 455000, Russia, Chelyabinsk Region, Magnitogorsk, Lenin street, 38, Russia
* Corresponding author: email@example.com
Management of a process assumes the availability of metrics to reflect its status. During road freight transportation, nowadays various sensors provide you with a full picture of what is happening with the vehicle and freight. Accordingly, in case of deviation from the specified transportation parameters, the company's CEO can exercise his/her management to adjust the transportation process. However, the influence of the human factor on the reliability of transportation is still considerable. So, methods and approaches are required to assess actions and business activities of personnel quickly and efficiently. It is currently relevant for the transportation process not only to collect data on driver behavior, but also to deeply analyze the behavior of operators of the fleet management information system.
© The Authors, published by EDP Sciences, 2021
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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