Holistic assessment of intelligent technologies: Top management’s perceptions

Institute of Production Systems Organisation, Faculty of Production Engineering, Warsaw University of Technology, Poland

^* Corresponding author: krzysztof.ejsmont@wp.pl

Abstract

Due to the beginning of the Fourth Industrial Revolution based mainly on intelligent technologies used in the production area, rational assessment of their functioning has become the subject of interest of many scientists. The main aim of the article is to present the method of intelligent technologies assessment and to determine the possibilities of its adaptation by manufacturing companies. The following methods and research approaches were used in the construction of the method: integrated method, controlling, desk research, observation of the functioning of intelligent technologies, questionnaire interview. The research procedure assumes the adoption of a three-stage assessment process (measure – module – dimension). The holistic approach adopted in the study is achieved through horizontal aggregation of obtained values of measures and modules. The method was verified for the assessment of an intelligent technological line operating in a large metallurgical company. The substantive analysis of the achieved results allowed to develop a list of recommended activities within modules that have not been assessed positively. It has also become possible to assess the implementation of strategic and operational goals realized through the use of intelligent technological line. The developed final assessment formula will help determine the effectiveness of the activities undertaken (comparative analysis).