Analysis of the level of process maturity in the activities of Russian companies

Associate professor, PhD; Financial University under the Government of the Russian Federation

Abstract

The article analyzes the process maturity in Russian companies ina number of sectors of the economy based on a survey of experts from professional communities, and also assesses the level of implementation of BPM systems in the activities of Russian companies. On the basis of anexpert survey, the factors that encourage the management of Russian companies to implement BPM systems were identified, as well as anassessment of the factors that hinder the decision to implement BPM systemsin the companies ‘ activities. The expected effect of implementing BPM systems is determined based on the studied experience of experts inimplementing systems, as well as the result of analyzing the preferences of company management when choosing an information management system. In most of the companies surveyed, process management is used for keyprocesses that are regulated and strategic in nature. The results of the studyallow us to draw conclusions that the needs of Russian companies ‘management in using business process management systems are related tothe need to ensure the company’s sustainable development.