| Issue |
MATEC Web Conf.
Volume 204, 2018
International Mechanical and Industrial Engineering Conference 2018 (IMIEC 2018)
|
|
|---|---|---|
| Article Number | 01014 | |
| Number of page(s) | 6 | |
| Section | Industrial Management | |
| DOI | https://doi.org/10.1051/matecconf/201820401014 | |
| Published online | 21 September 2018 | |
Designing Key Performance Indicators (KPI) with macro ergonomics approach
Department of Industrial Engineering, Institut Teknologi Sepuluh November, 60111 Surabaya, Indonesia
*
Corresponding author: alimulaftakarim@gmail.com
Some Electronic Procurement Agency (LPSE) at the level of Regional Device Work Unit (SKPD) in Indonesia is still in the development stage of its life cycle, so it needs performance improvement. Key Performance Indicator (KPI) is required to measure the performance. To undertake the development of the LPSE, a sociotechnical role is required. Sociotechnical is a concept of macro ergonomics that has a principle of balancing between social and technical in running a system. So this research aims to design KPI with macro Ergonomic approach. This research was conducted at LPSE District of Kampar, Riau, Indonesia. The stages of this research are the selection of Macro Ergonomic Sub-Attributes, Expert Selection with expertise based ranks of expert, weighting using Fuzzy (Analytical Hierarchy Process) AHP, determining the priority of sub macro ergonomic attribute using Pareto and design of KPI. The result of this research are 33 Sub-Attributes of Macro Ergonomic and prioritizing resulted 18 sub-attributes of Macro Ergonomic and result 21 KPI.
© The Authors, published by EDP Sciences, 2018
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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