Empirical Study on elderly learners’ needs and obstacles in network learning by “3C products”

General Education Center, Open University of Kaohsiung, Taiwan

^a Corresponding author: kic0929@ouk.edu.tw

Abstract

This study treated elderly learners at Open University of Kaohsiung who participated in online distance learning as samples. By a literature review and questionnaire survey, it probed into elderly learners’ perceived reactions and feedback for network learning using consumer electronics products and analyzed the general situation and relationship between elderly learners’ needs and obstacles in network learning with consumer electronics products. By empirical research, this study investigated a total of 472 elderly learners aged at least 55 years old in elderly programs at Open University of Kaohsiung, for-credit continuing education courses, and on-the-job courses of universities in different counties and cities around Taiwan. This study found that elderly learners with a lower educational level encounter more significant learning obstacles in network learning using consumer electronics products. In addition, this study found that when elderly learners’ needs to apply consumer electronics products are higher, their network learning obstacles will be lower. Based on the findings, this study suggested that it shall help elderly learners with lower educational level reinforce learning knowledge and competence to apply consumer electronics products to avoid obstacles for network learning.