MATEC Web Conf.
Volume 164, 2018The 3rd International Conference on Electrical Systems, Technology and Information (ICESTI 2017)
|Number of page(s)||12|
|Published online||23 April 2018|
Information System User Interface Design in Software Services Organization: A Small-Clan Case Study
Graduate School of Applied Statistics, National Institute of Development Administration, Bangkok 10240, Thailand
* Corresponding author: firstname.lastname@example.org
A user interface (UI) is one of the most significant parts of an information system (IS). A user-friendly UI helps users to carry out their tasks with efficiency, effectiveness, and satisfaction. UI consists of five elements: metaphor, mental model, navigation, interaction, and appearance. Based on these, the designer must carefully select and design each element to be appropriate for the users. This research examines the influential process named user-centered design (UCD), a well-known process to raise product quality. Furthermore, the roles UI elements in IS development by observing it in a small family software services company in Thailand. The findings of this study show small family team is proper with UI design that concern in usability for user. Even though some UCD processes or UI elements are quite unclear, the clan culture helps team to design UI with flexibility, and unbiassed obtain comments from user.
Key words: Clan organizational culture / User-centered design / User interface design / Information system development
© The Authors, published by EDP Sciences, 2018
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (http://creativecommons.org/licenses/by/4.0/).
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