MATEC Web Conf.
Volume 134, 201718th International Scientific Conference - LOGI 2017
|Number of page(s)||8|
|Published online||08 November 2017|
Research on the Impact of Quality on Demand for Bus Transport
University of Žilina, Faculty of Operation and Economics of Transport and Communications, Department of Road and Urban Transport, Univerzitná 1, 010 26 Žilina, Slovak Republic
* Corresponding author: email@example.com
The demand for transport services is determined by several factors at the same time. The impact of these factors is varied. One of the most important factors is the quality of transport services. The aim of the paper is to identify and characterize potential methods for measuring and evaluating the impact of quality of service on passenger demand for suburban bus transport. These methods are applied to a specific transport system for assessing the impact of quality on demand. The results may contribute to the stabilization of the demand for bus services or they can serve as a basis for the improvement of transport services in the bus transport sector.
© The Authors, published by EDP Sciences, 2017
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (http://creativecommons.org/licenses/by/4.0/).
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