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Cited article:

The Impacts of Government Subsidies on Public Transportation Customer Complaints: A Case Study of Taichung City Bus Subsidy Policy

Chia-Chun Yen, Weng Shih Kun Liu, Chuen-Lin Tien and Tian-Jong Hwu
Sustainability 16 (8) 3500 (2024)
https://doi.org/10.3390/su16083500