| Issue |
MATEC Web Conf.
Volume 182, 2018
17th International Conference Diagnostics of Machines and Vehicles
|
|
|---|---|---|
| Article Number | 02011 | |
| Number of page(s) | 6 | |
| Section | Methodology and Vibroacoustics | |
| DOI | https://doi.org/10.1051/matecconf/201818202011 | |
| Published online | 30 July 2018 | |
Defects of Smartphones reported by users in social media and questionnaires
University of Science and Technology, Al. Prof. S. Kaliskiego 7, 85-796 Bydgoszcz, Poland
*
Corresponding author: robertkostek@o2.pl
The main aim of this article is to identify the most frequent damage of Smartphones and problems reported by users in a questionnaire and on social media. Social media are a relatively new issue; they are used by companies to get information about offered products and advertise them. On the other hand, they are used by users to exchange opinion about products and write recommendations; thus these opinions are studied. At the same time planned obsolescence is applied, which makes shorter the replacement cycle. Some of damage and problems observed by users are the results of planned obsolescence. The obtained data were processed statistically.
© The Authors, published by EDP Sciences, 2018
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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