MATEC Web Conf.
Volume 154, 2018The 2nd International Conference on Engineering and Technology for Sustainable Development (ICET4SD 2017)
|Number of page(s)||4|
|Section||Engineering and Technology|
|Published online||28 February 2018|
Warehousing performance improvement using Frazelle Model and per group benchmarking: A case study in retail warehouse in Yogyakarta and Central Java
Master of Industrial Engineering, Faculty of Industrial Technology, Islamic University of Indonesia, Kaliurang Km 14,5, Yogyakarta, Indonesia
* Corresponding author: firstname.lastname@example.org
Warehouse performance management has an important role in improving logistic's business activities. Good warehouse management could increase profit, time delivery, quality and customer service. This study is conducted to assess performance of retail warehouses in some supermarket located in Central Java and Yogyakarta. Performance improvement is proposed base on the warehouse measurement using Frazelle model (2002), that measure on five indicators, namely Financial, Productivity, Utility, Quality and Cycle time along five business process in warehousing, i.e. Receiving, Put Away, Storage, Order picking and shipping. In order to obtain more precise performance, the indicators are weighted using Analytic Hierarchy Analysis (AHP) method. Then, warehouse performance are measured and final score is determined using SNORM method. From this study, it is found the final score of each warehouse and opportunity to improve warehouse performance using peer group benchmarking
© The Authors, published by EDP Sciences, 2018
This is an Open Access article distributed under the terms of the Creative Commons Attribution License 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (http://creativecommons.org/licenses/by/4.0/).
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