| Issue |
MATEC Web Conf.
Volume 265, 2019
International Geotechnical Symposium “Geotechnical Construction of Civil Engineering & Transport Structures of the Asian-Pacific Region” (GCCETS 2018)
|
|
|---|---|---|
| Article Number | 07016 | |
| Number of page(s) | 8 | |
| Section | Construction Management and Economics | |
| DOI | https://doi.org/10.1051/matecconf/201926507016 | |
| Published online | 30 January 2019 | |
Service industries and construction: trends and view at a quality assessment
1
Institute for Problems of Regional Economics RAS
2
Peter the Great St.Petersburg Polytechnic University, Polytechnicheskaya, 29, St. Petersburg, 195251, Russia
* Corresponding author: kuzmina2003@bk.ru
This paper looks at the current issues of raising the quality of work in businesses of the service sector including to construction and transport. Options for classifying businesses of this sector are given, as well as a classification by the author. The peculiarities of work in these businesses are examined, along with the peculiarities of their work in the Northwestern District. The advantages of introducing quality management systems into these businesses are given. Furthermore, the interpretation of quality management principles as applied to the service industries and construction are looked at.
© The Authors, published by EDP Sciences, 2019
This is an open access article distributed under the terms of the Creative Commons Attribution License 4.0 (http://creativecommons.org/licenses/by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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