MATEC Web of Conferences

Quality Improvement for A Shoe Laundry Using Integration Model of Service Blueprint, Failure Mode and Effect Analysis, and Fault Tree Analysis

Natalia Hartono, Andry M Panjaitan and Abram Noel

MATEC Web Conf., 218 (2018) 04006

Published online: 26 October 2018

DOI: 10.1051/matecconf/201821804006

Natalia Hartono

Andry M Panjaitan

Abram Noel

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