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Cited article:

The Dispositional Attribution of Customer Satisfaction through the Juxtaposition of QFD Aand Servqual in Service Industry Design

Khairul Salleh Mohamed Sahari, Hasril Hasini, A.M. Megat Hamdan, A.Z Syahmi

MATEC Web Conf., 135 (2017) 00034

Published online: 2017-11-20

DOI: https://doi.org/10.1051/matecconf/201713500034

This article has been cited by the following article(s):

Fuzzy Logic and Decision Making Applied to Customer Service Optimization

Gabriel Marín Díaz and Ramón Alberto Carrasco González
Axioms 12 (5) 448 (2023)
https://doi.org/10.3390/axioms12050448