Crowdsourcing as an IT help tool to determine impact in the health sector

¹ UCEVA Asesor, Vicerrectoria de Investigaciones, Tuluá - Valle, Colombia
² ECCI Asesor Vicerrectoria de Investigaciones, Bogotá, Colombia
³ LUMON Ceo, Dirección, Bogotá, Colombia
⁴ UCEVA Vicerrector, Vicerrectoria de Investigaciones, Tuluá - Valle, Colombia
⁵ LV Consultores, Departamento de Informática, Tuluá - Valle, Colombia
⁶ LV Consultores, Departamento de Informática, Bogotá, Colombia
⁷ UCEVA Rector, Rector Institucional, Tuluá - Valle, Colombia
⁸ UNIMUNUTO Departamento de Informática y Electrónica, Director, Bogotá, Colombia
⁹ UCEVA Docente, Vicerrectoria de Investigaciones, Tuluá - Valle, Colombia

^* Corresponding author: jdlopez@uceva.edu.co

Abstract

The aim of this research was to propose a solution which applies the Crowdsourcing concept as the use of Information Technology to determine the perception of a social environment, which can perform a raised topic by an entity. In this case, the perception of Ruben Cruz Velez hospital with respect to: What opinion would you give about the Hospital Prevention and Promotion program?, in order to evaluate throughout Crowdsourcing, the Monitoring and Control Inspection (IVC) mechanisms for the provision of health services and component effectiveness, processes and standards of the Mandatory Quality Assurance System and their impact on provision of health services to users in an accessible and equitable manner.It is important to highlight that the development of a web platform that allows citizen participation to evaluate the mechanisms of Inspection of Monitoring and Control (IVC) of the provision of health services, analyzing the effectiveness of corrective actions and their impact on The provision of services to users in an accessible and equitable manner. Undoubtedly, in order to understand the current development and situation of traditional medicine in diverse geographical and cultural contexts, the way it adapts to its environment, and the type of health care available, it is necessary to locate it in the context of the models Health care in which it is inserted. The analysis of the current situation of traditional health systems, seen as subsystems of the total system, serves as a starting point for a more detailed reflection of their dynamics in Colombia, so thanks to the development of the CROWDSOURCING methodology as a tool To understand the current situation will help us to make valuable decisions for the future of the health sector particularly the beneficiary entities.