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Implementación de la metodología Sigma Seis como herramienta de gestión en el proceso de manejo de equipajes en una aerolínea en la ciudad de Cartagena

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Revista de Jóvenes Investigadores Ad Valorem 4 (2) 103 (2021)
DOI: 10.32997/RJIA-vol.4-num.2-2021-3703
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Zulkifli Tahir, Amil Ahmad Ilham, Ais Prayogi Alimuddin, Muhammad Zulfadly A. Suyuti and Charina
118 163 (2022)
DOI: 10.1007/978-3-030-95903-6_18
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