ANALYSIS OF THE EFFECT OF INFORMATION SYSTEM QUALITY TO INTENTION TO REUSE OF EMPLOYEE MANAGEMENT INFORMATION SYSTEM (SIMPEG) BASED ON INFORMATION SYSTEMS SUCCESS MODEL

This study examines the effect of Information Quality, Systems Quality and Service Quality on the user intention to reuse Employee Management Information System (SIMPEG) in University in the city of Surabaya, based on the theoretical foundation of DeLone and McLane Information Systems Success (ISS) Model. The distribution of questionnaire was conducted to 120 employees of different universities by means of stratified random sampling. The results showed that: (1) there is a significant positive effect of the System Quality on the Quality of Information, (2) there is a significant positive effect of the Information Quality on the Intention to Reuse, information related to the fulfillment of the user’s needs ; (3) there is a significant positive effect of the Quality of the Intention on system re-use, the system related to the fulfillment of the needs of users; (4) there is no effect of the Quality of Service to the Intention to Reuse. In the end, the results of this study provide an analysis and advice to The University officials that can be used as a consideration for Information Technology/Information System investment and development in accordance with the Success of Information System and Intention to Reuse model.


INTRODUCTION
In recent years, due to the rapid advancement of Information Systems, business information systems have been implemented for management operations with the aim of creating a profit for the organization and, without exception, this also applies to the teaching and learning activities.To support the learning process and well organize employees an information system which is related to employees in University is made, commonly referred to as Employee Management Information System (SIMPEG).In order for information system to be utilized effectively and contribute to the performance of organization, the members of the organization should be able to use these technologies properly Lucas and Spitler (1999).
The learning process accomplishment in University involving all relevant aspects.The process, have a correlation with the student, employee, administrative clerks, financial officers, student support officer, up to campus official, and many more.University are in charge for an excellent service and special treatment to be stand out among others.Methods of integrating facility management also need to be considered in order to get a measure of performance required by the organization's core Hinks (2002) By considering the good impact on teaching and learning activities, the University is expected to treat their employees well, such as: provide a good facilities, fulfill their employee's rights, provide a comfortable atmosphere, and the staff will give the University all the best they have in return.In other words, a good treatment by the University will have cause an implications for students.Providing a good facilities for employees need a special attention from management, this is because the university has a high complexity of needs compared to other educational institutions.The easier way to get information related to this reciprocal relationship is necessary to be respond seriously.Facilities create an environments for occupants to work effectively within organisations and the performance of these environments influence the activities that are carried out (Amaratunga, et. al, 2002).
In regard of that special needs, it is necessary for University to find a solution.One solution is the application of Information Systems/Information Technology (IT/IS) to provide a good information for University and to reduce the gap between employees.To simplify, accelerate, and adding quality of university services for students.Thus, the achievement that makes competition among University has developed in the era of Information System/Information Technology competition at internal and external services, Atkin define Facilities Management as an integrated approach to the operation, maintenance, repair and adapting buildings and infrastructure of an organization in order to create an environment that strongly supports the main objective of the organization Atkin and Brooks (2000) At first the discussion related to the ability of the Information System/Information Technology with a positive impact on University can be tested using the Information System Success (ISS) DeLone and McLean Model (1992), relevant study is comprised of six dimensions: system quality, information quality, use, user satisfaction, individual impact and organizational impact.However, other researchers Pitt, Watson and Kavan (1995) adds that the quality of service becomes an additional test dimension in achieving organizational impact.So DeLone and McLean Model (2003) adds quality of service to be independent factors other than the quality of information and system quality that can have an impact on the organization, reinforced by Tseng and Li (2008) ISS i.e. including system quality, information quality, service quality, the use of system , user satisfaction, and benefits to the organization.Furthermore, the three factors are develop to integrity, firmness, accuracy, precision, relativeness, facilitation, and the timeliness of any report produced, and assessment quality system refers to the accessibility, functionality, operation, responsiveness, and system reliability, while the quality of service refers to how often users use the system and the willingness to use.
The attempt to measure the relationship between the desire to use, usage, user satisfaction and benefit to the organization and this contest is an important indicator for the success of information systems Liu, et. al (2010).The discussion above of the ISS shows that the quality of information, systems quality, and quality of service can be used to assess information to allow the quality of information systems to meet user expectations, improve user satisfaction, and increase profits for the organization systems Wixom (2001); DeLone & McLean (2004) The research related to educational activities that are so complex to manage the employees and increase of University standard with the Information Technology /Information System, can be a limited applied research.The development of the IT/IS has a significant way to the University to explore and develop significant ways for educational programs, therefore, the intention of returning the system uses is important for the success of the role of a system Li (2011).Thus, this study is using the ISS as a theoretical foundation to examine the influence of information quality, system quality, and service quality of Employee Information Systems to the intention of re-use SIMPEG on University in Indonesia especially in the city of Surabaya.

Research subjects
The core of this research is the user of the Employee Management Information System in the State of Indonesia especially in the city of Surabaya that was surveyed using questionnaires given to respondents who are employee at different universities in Surabaya.This activity of sampling was held from 2 nd to14 th February 2015.The questionnaires distributed by the researchers directly (offline).In total, 120 copies of questionnaires were distributed and collected, with a response rate of 100%.After removing invalid questionnaire, there are 100 copies, with an effective response rate of 97.1%.

Research Tools
The research tool consists of two parts.The first is the study of literature, gathering all the information that is contained in each relevant SIMPEG University.Secondly, ISS using Delone Mclane Scale Model (2003) developed by Li (2011).Thus it is supported by a Likert scale which is divided into five points including a "very poor", "less", "pretty", "disagree", "strongly agree" that corresponds to 1 to 5 points respectively.

Research Stucture
In accordance with the purpose of the research and literature review, this study developed a structure (shown in Fig. 1) by ISS to examine the effect of information systems, systems quality, and quality of the employee's intention to reuse SIMPEG on University.

Research hypotesis
This research uses the ISS proposed by DeLone and McLean (1992) as the basis for the theory.There are three factors forming the intention to reuse a system of information quality, system quality, and quality of service.All these three are the most important base factors for measuring the quality of information systems, on the other research Saeed et. al. (2003) found that the quality of information is an important influential factor in determining the willingness to buy back and customer satisfaction.
Statement that supports and adds that the quality of information is an influential factor important in determining the willingness to reuse and satisfaction emerges from Swan and Trawick (1981) which states that during the process of forming the intention to use the system, the level of service quality determine the intentions of the user's back.Thus, this study proposes two formulation of the problem as follows: System quality has a significant influence on the information quality to support the establishment of information quality factors which significantly influence the intention to reuse SIMPEG.

Data analysis
This study uses the software, SPSS 21 and AMOS 16.0 for Windows 7 for the needs of data analysis.Statistical methods adopted by this study are described as follows: Descriptive statistics were used as the data analysis support to illustrate SIMPEG user data has been collected, make the results of the demographic distribution at the University SIMPEG users who respond to this study.
Path analysis is used to provide the results of the analysis relating to the significance of the relationship and the influence of information quality, significance and influence of the quality system, and the significance and impact of service quality to the intention of reusing SIMPEG University This study used descriptive statistics to analyze the distribution of basic information (see Table 1).The effective sample size is 100 respondents, 59 were male (59%) and 41 were female (49%), showed a majority of employees University in Surabaya are men, but at least the difference between genders is can be interpreted comparison male employees and women are still equal.In terms of age, the largest age group is between the age of 20-30 with a percentage (49%), followed by the age of 31-40 with percentage (20%), then at the age of more than 50 with percentage (17%), and the smallest group at the age of 41-50 with percentage (14%).
Thus we can say that the use SIMPEG competence can be applied as expected given the level of the users are in the productive age.In terms of educational background may also affect the likely position at the University, there are (4%) SIMPEG users who have a high school degree, 39% of users have a college degree, 50% have a master's degree and there is a 7% users have a doctorate.Subjects also received questions about the ability of a computer, and as a result, there are 61% of the employees who have the ability average, and 28% of employees have an above-average ability.

Test Results of Research Hypothesis
As shown in Table 6, the system quality has a proven positive impact on information quality, then the first hypothesis proved the existence of a positive relationship between system quality and information quality.The 2nd hypothesis can be seen in Table 6, that information quality can directly influence positively the intention of re-use.Something similar happened to hypothesis 3, wherein the system quality has positive influence on the intention to reuse, but the hypothesis 4, where service quality can be a positive influence on the intention of re-use is not proven.

CONCLUSIONS
This study uses IIS as a theoretical basis, to examine the three-dimensional model (system quality, information quality, and quality of service) as an independent variable to explain the intention to reuse SIMPEG, research results are described as follows: The positive effects of significant quality on the quality of the information system appears to have contributed in encouraging the formation of the quality of information of significant value to the intention of re-use SIMPEG on University.It can be assumed that there is a correlation between the capabilities and robustness of the system on the quality of information that will be presented to the user.Therefore, to create a good quality of information it can be started by developing a system which is strong, reliable, trustworthy, and capable of providing more flexibility in accessing information to both general and special users of the system at university.

Figure- 3 .
Figure-3.Overall Model Relationship of Parameter Evaluation of System Success Model

Table - 2
. Test of offending estimates

Table - 6
. Empirical Results of Research Hypothesis